IN NEED OF IMMEDIATE ASSISTANCE?Please contact us at (323) 264-2306 X 201
TRADE SHOW CUSTOMER SERVICE.Attended the Trade Show and have a question about your order? Email us at firstname.lastname@example.org Or feel free to contact us by telephone (323) 264-2306
ONLINE WEBSITE CUSTOMER SERVICE.Placed an order through the website and have questions about your order? Email us at email@example.com Or feel free to contact us by telephone (323) 264-2306
DAMAGES & RETURNSTo file claims for damages & returns, please email us at firstname.lastname@example.org Please provide us with your Sales ID or Invoice Number in the subject line with the following information in the body:
- Company Name
- Style Number
- Size(s) & Color
- Total Quantity
- Reason for Return
- Photos of defective item(s) (If defective)
SHIPPING HOURAll orders received after 3 PM(PST) will be processed the following business day (Same day ship out is possible before 3 PM).
PAYMENT & BILLINGEntro accepts the following forms of payment: CREDIT CARD (VISA, MasterCard, American Express, Discover)
SHIPPING FEEEntro ships via UPS. Standard shipping charges will apply to all orders. Shipments are sent out daily from Monday through Friday.
- Ground (3-7 days, determined by destination) - MOST COST EFFECTIVE
- 3 Day Select (delivery by end of day)
- 2nd Day Air (delivery by end of day)
- 2nd Day Air AM (delivery by 10:30 AM)
- Next Day Air Saver (delivery by 3 PM)
- Next Day Air (delivery by 10:30 AM)
- Next Day Air Early AM (delivery by 8:30 AM) - LEAST COST EFFECTIVE
*Price depends on weight of box and destination.